Refund Policy

Last updated:

Sep 2, 2025

At Nutraeden, we want you to feel confident shopping with us. While we stand by the quality of our supplements, we understand that issues can arise. Please review our return and refund policy below.

1. Eligibility for Returns

Products must be unopened, in their original packaging, and in the same condition you received them.
Return requests must be made within 14 days of delivery.

2. Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns of:

Opened or partially used supplements
Products without their original seal or packaging
Items marked as “final sale”

3. How to Request a Return

Email us at returns@nutraeden.com with your order number and reason for the return.
Our team will provide you with a return authorization and shipping instructions.
Once we receive and inspect your return, we’ll notify you about the approval status of your refund.

4. Refunds

Approved refunds will be processed to your original payment method within 7–10 business days.
Shipping costs are non-refundable, unless the return is due to an error or defect on our part.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us at hello@nutraeden.com within 7 days of delivery. We’ll arrange a replacement or issue a full refund at no additional cost to you.

6. Questions

For any questions about our return and refund policy, please contact our customer support team:
Nutraeden
hello@nutraeden.com
(312) 555-2468

Let’s talk.

Tell us about your goals— better sleep, steady energy, or daily balance. We’ll recommend products and a simple routine, always with transparent formulas and thoughtful dosing.

Quick response.

Same-day replies from our customer care team.

Clear next steps.

A concise plan with product suggestions and timing that fits your day.

Disclaimer: These statements have not been evaluated by the relevant health authorities. This product is not intended to diagnose, treat, cure, or prevent any disease.

Let’s talk.

Tell us about your goals— better sleep, steady energy, or daily balance. We’ll recommend products and a simple routine, always with transparent formulas and thoughtful dosing.

Quick response.

Same-day replies from our customer care team.

Clear next steps.

A concise plan with product suggestions and timing that fits your day.

Disclaimer: These statements have not been evaluated by the relevant health authorities. This product is not intended to diagnose, treat, cure, or prevent any disease.

Let’s talk.

Tell us about your goals— better sleep, steady energy, or daily balance. We’ll recommend products and a simple routine, always with transparent formulas and thoughtful dosing.

Quick response.

Same-day replies from our customer care team.

Clear next steps.

A concise plan with product suggestions and timing that fits your day.

Disclaimer: These statements have not been evaluated by the relevant health authorities. This product is not intended to diagnose, treat, cure, or prevent any disease.