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At NutraEden Labs, we take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have — written in plain language, not legalese.
What information we collect
Personal details: Name, email address, phone number, billing and shipping address.
Order information: Purchase history and product preferences.
Technical data: IP address, browser and device type, pages visited, and how you interact with our site.
How we use your information
Process and deliver your orders
Provide customer support
Detect and prevent fraud
Improve our website and services
Send marketing emails only with your consent
Payment processing
All payments are processed through secure, trusted third-party providers. We never store your full card details.
Cookies & tracking
We use cookies to keep our website running, understand how visitors use it, and improve your experience. If you're visiting from the EU or UK, non-essential cookies are only placed after you've given your consent.
Who we share your data with
We may share your information with payment processors, shipping partners, and service providers (hosting, analytics). We do not sell your personal data. Ever.
Your rights — EU & UK (GDPR)
You have the right to access, correct, or delete your data; restrict or object to how it's processed; and request a portable copy. Email us at privacy@nutraedenlabs.com to exercise any of these rights.
California residents (CCPA/CPRA)
If you live in California, you have the right to know what data we've collected, request its deletion, and opt out of data sharing. Send requests to privacy@nutraedenlabs.com.
How we protect your data
We use industry-standard security measures including encryption and secure systems to protect your information.
How long we keep your data
We retain your data only for as long as necessary to fulfill orders, meet legal obligations, and resolve disputes.
Children's privacy
Our website is intended for adults only. We do not knowingly collect data from anyone under the age of 18.
Changes to this policy
We may update this policy from time to time. Any changes will be posted here with an updated effective date.
Privacy enquiries: privacy@nutraedenlabs.com
Address: [Your Business Address]